Return, Refund and Cancellation Policy

Customer satisfaction is our goal. If you are not satisfied with your purchase, please return the item to the Istanbul office. Based on the agreement with the customer, we will repair or replace it, or refund your money.

 

Returns
The return policy for the items purchased from Prayer Beads Co. is as follows;

- The item must be shipped back no later than 14 calendar days from the date it was delivered to the customer.

- The item should be packed carefully in a sturdy shipping package.

- The item must not have been used.

- The return cost it covered by the customer.

 

Refunds
Once we receive the returned item, a refund is initiated immediately.  We will issue the refund to your Paypal account and inform you via e-mail.

 

Canceling a Purchase
In case you need to cancel your order, please contact us prior to shipping.  We generally ship orders on the following business day of the order date.

To return your order, please use the following address:
Prayer Beads Co.
Bahariye cd. No: 64/12
Kadikoy / Istanbul - Turkey
For more information on returns and refunds, please contact info@prayerbeads.co